Returns & Exchanges

At Pro Breeze, we want you to be completely satisfied with your home climate and wellness products. If you are not happy with your purchase, you can return your item in its original condition within 30 days of delivery.

1

Initiate Your Return

Contact our customer support team with your order number and reason for return to receive a unique Return Merchandise Authorization (RMA) number.

2

Pack Your Item

Securely place the product in its original packaging, ensuring all accessories, manuals, and filters are included to avoid restocking fees.

3

Label and Ship

Affix the provided return shipping label to the outside of the box and drop it off at your nearest authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned unit, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing